Employment

The San Francisco LGBT Community Center has the following opening(s) at this time:

Economic Development Manager

Mental Health Specialist

Job Title:                         Employment Services Manager

Reports to:                           Director of Economic Development

Type:                                     Regular / Full-Time/Exempt

COMPENSATION:                $55,000 - $60,000 (depending on experience), full health benefits, paid vacation, and paid holidays.

General Summary:  The SF LGBT Center’s LGBTQ Employment Services team seeks an experienced Program Manager The candidate should approach the work with a racial equity lens and have experience supporting/ managing staff/case managers working with diverse communities with a wide range of needs/experiences.  Our team leadership values include:

  • A commitment to equity and inclusion
  • Serving the most vulnerable (trans/GNC, people of color, people with disabilities, people who are marginally housed or homeless, unemployed and underemployed people, etc.)
  • Accountability and transparency
  • Compassion and humility

The Employment Services Manager coordinates and supports the implementation of employment services programs with the support of the Director of Economic Development including the LGBTQ Employment Program and the Trans Employment Program (TEP). Overall responsibilities include team member supervision; supporting day to day programming, events, and client services; working with the team and funders to setup program goals, budgets, and progress reporting. In addition, the Employment Services Manager will develop and manage employer relationships, program planning/ staff development, and hold responsibility for tracking and reporting on program goals and budgets. 

SUPERVISION:

  • Model and cultivate a strong and healthy workplace culture with a whole person approach to management and supervision.
  • Manage all aspects of the Center’s Employment Services programs, including delivering on grant outcomes, supporting staff supervision, implementing the day-to-day programming.  
  • Ability to identify different needs on the team and work across different work styles.

·         Responsible for overall supervision of employment services including supporting team professional development/ workplans, weekly supervision meetings, and facilitating weekly meetings/case review sessions. Support staff recruitment, hiring, on-boarding, and ongoing support.

COMMUNITY SERVICES:

  • Provide individual services to program participants, including intakes and assessment, case management, coaching on job search and career development, and placement of individuals in jobs.
  • Maintain client files and follow-up on a consistent and recurring basis
  • Assess clients’ occupational skills and interests as they pertain to the local job market and assist them in setting and reaching appropriate employment objectives. Provide career and vocational and employment counseling, and assist in the development of an Employment Action Plan.
  • Help clients to navigate the job market and pursue their employment goals.
  • Provide case management and referrals for participant support services. Also support/coach team in providing these services.
  • Coordinate, develop, and facilitate job search workshops and groups tailored specifically for trans/GNC/LGBTQ community members with multiple barriers to employment on a variety of topics including: resume and cover letter writing; completing employment applications; interviewing techniques; networking; effective workplace communication.
  • Coordinate and conduct individual and group instruction through demonstration, lecture, guest speakers, cooperative learning activities/ teaching which address learning styles and disabilities.

RELATIONSHIP DEVELOPMENT:

  • Represent the agency in various workforce and economic development meetings and events.
  • Manage LGBTQ Career Fairs and hiring events throughout the year, including leading the team on employer engagement, and program development.
  • Actively participate as a member of the team and broader Center.
  •  

PROGRAM MANAGEMENT:

  • Research emerging trends and strategies in in the workforce and vocational services sector, and participate in long-range program planning.
  • Maintain or support Employment Services Program administration, including reporting, filing, supporting all audit preparation and developing monthly and annual program reports. Maintain client files and ensure client confidentiality for program participants. 
  • Provide leadership to the Employment Services team in data collection and analysis.  Evaluate program success against established benchmarks and work with the team to improve programs.

Qualifications:

  • Commitment to the mission of the SF LGBT Center.
  • 2-3 years’ experience management experience including, staff supervision, workforce development and/ or related direct services.
  • Ability to supervise and coach team members who are providing case management and direct services.
  • A champion for building pathways for people not served by mainstream systems. Committed and able to take action to make sure our programs are meeting the needs of community members that need our services the most.
  • To be at the forefront of centering equity in our work internally and externally while developing the Center’s capacity to do this sustainably.
  • Able to be a leader in the Center’s institutional equity priority. Creates inclusivity in the workplace and the Center’s programs.  Brings anti-oppression, intersectional, and cultural competency developed through lived experience and conscious work involve in the community.
  • Excellent judgment and people skills, ability to work with stakeholders in a sensitive and effective manner.
  • Participate in grant writing and/or fund development activities to support the work of the Economic Development Program.
  • Provide reports, statistics, written narratives, and other administrative documentation.
  • Extremely organized, efficient and detailed oriented. Excellent problem solver, able to bring creativity to finding win-win solutions, excels at working through the complexity of situations.
  • Ability to handle pressure with humility, works well under tight deadlines.
  • Excellent oral and written communication skills. Effectively communicates with a wide range of audiences and work styles. Strong interpersonal relationship skills and team-oriented.
  • Knowledge of and familiarity working with SF/Bay Area trans/GNC/LGBTQ communities and experience working with low- and no-income populations is required.
  • Ability to work independently, collaboratively with supervisor, or as part of a team in a fast-paced, self-empowerment environment.
  • Fluency in English is required. Spanish bilingual skills highly desired.
  • The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential. functions. While performing the duties of this job, the employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
  • Other duties as assigned

SF LGBT CENTER  

The mission of the Center is to connect our diverse community to opportunities, resources and each other to achieve our vision of a stronger, healthier, and more equitable world for LGBT people and our allies. The Center’s strategies inspire and strengthen our community by:

     • Fostering greater opportunities for people to thrive.

     • Organizing for our future.

     • Celebrating our history and culture.

     • Building resources to create a legacy for future generations.

EQUAL OPPORTUNITY

The Center is proud to be an equal opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender or intersex are encouraged to apply.  The Center maintains a policy of non-discrimination with respect to employees and applicants for employment.  No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability or veteran status, or any other basis prohibited by statute.

APPLICATION PROCESS

Submit both resume and cover letter expressing your interest, experience and qualifications to jobs@sfcenter.orgPlease include Manager of Employment Services in the subject line. 

NO PHONE CALLS PLEASE.

DEADLINE

Position open until filled. www.sfcenter.org

 
JOB TITLE:                               Mental Health Specialist
 
REPORTS TO:                         Youth Program Manager
 
COMPENSATION:               $50,000 - $55,000 annually, depending on experience.
 
Paid medical, vacation, holiday and personal days
 
STATUS:                            Full-Time/Exempt  
 
GENERAL SUMMARY:  The Mental Health Specialist is responsible for the delivery of culturally responsive, and trauma-informed mental and behavioral health services for lesbian, gay, bisexual, transgender, queer & questioning (LGBTQQ) youth who participate in the Center’s Youth Program, primarily serving homeless and disconnected, transitional age youth (TAY) between the ages of 16 and 24.  The Mental Health Specialist provides crisis intervention triage, counseling, and referral services in individual and group settings. The Mental Health Specialist will consult on cases and interventions with the Youth Program Team.  As a member of the Center’s direct services team, the Mental Health Specialist supports the overall agency mission to provide access to resources, opportunities and connection with each other in a safe, trauma-informed environment.
 
ESSENTIAL JOB FUNCTIONS:
 
Key Responsibilities:
 
·      Crisis Intervention Triage Responsibilities: Provide drop-in crisis intervention triage for Youth Program participants, including, as needed, intake, mental health screening, needs & strengths assessment, and referral to community-based behavioral health care.  Crisis intervention clients may self-refer or may be identified/referred by the Youth Program Team members or a collaborative partner. 
 
·      Counseling & Referral Responsibilities: Provide crisis intervention and trauma recovery counseling to program participants by appointment and drop in. Provide mental and behavioral health case management including assessment, referral, linkage and follow-up with community-based resources.  The Mental Health Specialist will identify evidence-based, time-limited, client empowerment-focused, preventative and harm reductive intervention strategies for all multi-session clients, which may include individual or group interventions. Concurrent caseload will not exceed 15 clients.  Management will establish annual deliverable objectives with Mental Health Specialist.
 
·      Treatment Setting Responsibilities: Work cooperatively with Youth Program Team and management in achieving overall program objectives and maintaining program policies and guidelines. Consult with Youth Program team to review individual cases and intervention strategies.  Communicate regularly and collaborate with community provider partners, including the Queer Service Providers Network and Gender Specialist Meeting, to maintain an integrated system of care for program participants. Attend all required trainings and meetings. Establish and attend regular meetings with external clinical supervisor. The Center provides the Mental Health Specialist with access to clinical supervision.
 
·      Documentation Responsibilities: Record timely progress and referral notes in client case files. Develop and regularly maintain assessment records, case plans and case notes for multi-session counseling clients. Provide Youth Program team with appropriate updates in support of the health and recovery needs of the client.  Provide reports, statistics, written narratives and other administrative documentation as required by management. Provide statistical and narrative descriptions for funder and grant reports as needed.
 
General Program Duties:
 
·         Provide crisis intervention triage, counseling, case management and related behavioral and mental health services as detailed above.
 
·         Actively participate as a member of the program team, including provision of back up support for other Youth Program staff as needed.
 
·         Provide brief trainings for program staff that update best practices in trauma-informed and harm reduction service provision.
 
·         Other duties assigned by Youth Program Manager.
 
Qualifications & Experience
 
1.      Masters degree in behavioral sciences, social work or related field. Licensed or license eligible.
 
2.      Must have training and experience in crisis counseling.  Must have knowledge of evidence-based trauma recovery interventions, including time-limited, client-empowerment focused therapeutic modalities such as cognitive and group therapy.
 
3.      At least one year case management experience with in-home or community-based behavioral health services for children and families, youth in foster care, or juvenile justice-involved youth.
 
4.      At least one year experience with LGBTQQ youth and demonstrated ability to work with homeless and/or marginally housed transitional age youth. Experience with minors desired.
 
5.      Strong communication and conflict management skills.
 
6.      Experience working collaboratively with multiple agencies.  Well-established knowledge of San Francisco’s community-based behavioral health and youth service resources desired.
 
7.      Ability to work independently, collaboratively with supervisor, or as part of a team in a fast-paced, harm reduction environment. 
 
8.      Able to obtain clearance on criminal background check (fingerprinting) and TB test if employment is offered.
 
9.      Computer/PC literacy, including Internet proficiency, Microsoft Office software and networked systems.  
 
10.  Fluency in English required.  Bilingual or ASL skills highly desired. 
 
11.  The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to sit and lift objects up to 30 pounds.  The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  
 
SF LGBT COMMUNITY CENTER
 
The mission of the San Francisco Lesbian Gay Bisexual Transgender Community Center is to connect our diverse community to opportunities, resources and each other to achieve our vision of a stronger, healthier, and more equitable world for LGBT people and our allies. The Center’s strategies inspire and strengthen our community by:
 
     • Fostering greater opportunities for people to thrive.
     • Organizing for our future.
     • Celebrating our history and culture.
     • Building resources to create a legacy for future generations.
 
EQUAL OPPORTUNITY
 
The SF LGBT Center is proud to be an equal opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender, or inter-sex are encouraged to apply. The SF LGBT Center maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability or veteran status, or any other basis prohibited by statute.
 
APPLICATION PROCESS
 
Submit both resume and cover letter expressing your interest, experience and qualifications to:
 
SF LGBT Center
 
1800 Market Street
 
San Francisco CA  94102
 
Email: jobs@sfcenter.org
 
Or fax to:(415) 865-5501
 
Please include: Mental Health Specialist in the subject line
 
NO PHONE CALLS PLEASE
 
DEADLINE: Open until filled.